All shipping carriers are experiencing record number of shipments, and combined with potential weather delays, this creates a situation where all shipments should be planned ahead of time.
Make sure to schedule your shipment to arrive at least 3 business days prior to your scheduled insemination or treatment. Please use the information below to inform you on how the Holidays can impact your shipments.
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Our office is closed Thursday, 11/27/2025, and Friday, 11/28/2025, to celebrate Thanksgiving and customer service will be unavailable. Our Customer Service will be available on Saturday, 11/29/2025, from 9am-3pm PST
Our Shipping Department will be closed Thursday, 11/27/2025, and Friday, 11/28/2025, to celebrate Thanksgiving and our shipping couriers do not pick up on these days.
No shipments will be sent out from 11/27/25 through 11/30/2025.
All orders placed after 11:59 AM PST on Wednesday, Nov 26th will not be available for shipment or pickup until Monday, Dec 1st.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Tuesday, Dec 2nd.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Wednesday, Dec 3rd.
Available options to ship Tuesday, 11/25 until 11:59 AM PST
Available options to ship Wednesday, 11/26 until 11:59 AM PST
NO OPTIONS AVAILABLE ON FRIDAY, 11/28!! After 11:59 AM PST on Wed, 11/26, no options available until Monday, 12/1.
Available options to ship on Monday, 12/1, until 11:59 AM PST (back to normal)
Wednesday
CLOSED FOR THE HOLIDAY
NO SHIPMENTS
Our office is closed Wednesday, 12/24/2025, to celebrate Christmas Eve and customer service will be unavailable.
Our Shipping Department will be closed Wednesday, 12/24/2025, to celebrate Christmas Eve and our shipping couriers do not pick up on these days.
All orders placed after 11:59AM PST on Tuesday, Dec 23rd will not be available for shipment until Friday, Dec 26th.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Saturday, Dec 27th.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Dec 29th.
Thursday
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Our office is closed to celebrate Christmas and customer service will be unavailable.
Our office is closed to celebrate Christmas and our shipping partners do not pick up on this holiday. No shipments will be sent out.
Our shipping partners will not deliver any shipments on Christmas Day.
No Local Clinic Deliveries or Client Pickups.
All orders placed after 11:59 AM PST on Tuesday, Dec 23rd will not be available for shipment until Friday, Dec 26th.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Saturday, Dec 27th.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Dec 29th.
Wednesday
NO SHIPMENTS
Our office is open Wednesday, 12/31/2025, New Year’s Eve. Customer service will be available from 8am-2pm PST.
Our Shipping Department will be closed Wednesday, 12/31/2025 to celebrate Near Year’s Eve and our shipping couriers will not pick up on this day.
All orders placed after 11:59 AM PST on Tuesday, Dec 30th will not be available for shipment until Friday, Jan 2nd, 2026.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Saturday, Jan 3rd, 2026.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Jan 5th, 2026
Thursday
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Our office is closed to celebrate New Year’s Day and customer service will be unavailable.
Our office is closed on Thursday, Jan 1, 2026 and our shipping partners do not pick up on this day. No shipments will be sent out.
All orders placed after 11:59 AM PST on Tuesday, Dec 30th will not be available for shipment until Friday, Jan 2nd, 2025.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Saturday, Jan 3rd.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Jan 5th.
Get unlimited access to full donor bios, including baby photos, audio interviews, extended profiles, and Keirsey tests.