2026–2027 Holiday Season

Holiday Shipping
Schedule

A little planning. More peace of mind.
Find holiday closures, order deadlines, and delivery dates to help keep your family-building journey on track.

View the schedule ↓We’re here to help →

Explore holiday datesNOV ’26–JAN ’27

The holiday calendar will appear here. All deadlines and closures are also listed in the schedule below.

DeadlineNo shipmentsShipping / arrival

Hover, tap, or focus a colored date for details.

Wednesday, November 25, 2026

Thanksgiving order deadline

11:59 AM PST. Later orders ship November 30; earliest arrivals are December 1 (overnight) or December 2 (2-day).

View Thanksgiving details

All times PST.

Give your plans a little extra time. Schedule delivery at least 3 business days before treatment.Holiday volume and winter weather can cause delays, including with overnight service.

Plan around the holidays

The season, at a glance.

◷ All times are Pacific Standard Time (PST).

Holiday / Date Office & Customer Service Outbound Shipping Deliveries
Thanksgiving DayThursday, November 26, 2026 Closed No shipments No deliveries/pick-ups
Day after ThanksgivingFriday, November 27, 2026 Customer Service 9:00 AM–3:00 PM No shipments Limited options*No pick-ups available
Thanksgiving SaturdaySaturday, November 28, 2026 Customer Service 7:00 AM–3:00 PM No shipments Limited options*Pick-ups available
Christmas EveThursday, December 24, 2026 Closed No shipments No deliveries/pick-ups
Christmas DayFriday, December 25, 2026 Closed No shipments No deliveries/pick-ups
New Year’s EveThursday, December 31, 2026 Closed No shipments No deliveries/pick-ups
New Year’s DayFriday, January 1, 2027 Closed No shipments No deliveries/pick-ups
Thanksgiving DayThursday, November 26, 2026
Office & Customer ServiceClosed
Outbound shippingNo shipments
DeliveriesNo deliveries/pick-ups
Day after ThanksgivingFriday, November 27, 2026
Office & Customer ServiceCustomer Service 9:00 AM–3:00 PM
Outbound shippingNo shipments
DeliveriesLimited options*
Thanksgiving SaturdaySaturday, November 28, 2026
Office & Customer ServiceCustomer Service 7:00 AM–3:00 PM
Outbound shippingNo shipments
DeliveriesLimited options*
Christmas EveThursday, December 24, 2026
Office & Customer ServiceClosed
Outbound shippingNo shipments
DeliveriesNo deliveries/pick-ups
Christmas DayFriday, December 25, 2026
Office & Customer ServiceClosed
Outbound shippingNo shipments
DeliveriesNo deliveries/pick-ups
New Year’s EveThursday, December 31, 2026
Office & Customer ServiceClosed
Outbound shippingNo shipments
DeliveriesNo deliveries/pick-ups
New Year’s DayFriday, January 1, 2027
Office & Customer ServiceClosed
Outbound shippingNo shipments
DeliveriesNo deliveries/pick-ups

*Fri, 11/27/2026 – Next business day and 2-day delivery, but no pick-ups (2-week tank required, check with your clinic for receiving). Sat, 11/28/2026 – 2-day delivery and pick-ups (2-week tank required, check with your clinic for receiving). See Thanksgiving options.

Dates that make a difference

Order deadlines & delivery dates

Choose a holiday to see when shipping pauses and resumes.

Thanksgiving

No outbound shipments November 26–29

NOV 2026

Nov25

Order deadline

Wednesday, November 25

11:59 AM PST

For orders placed after this deadline:

Shipping resumes

Mon, Nov 30

2026

Earliest overnight arrival

Tue, Dec 1

2026

Earliest 2-day arrival

Wed, Dec 2

2026

All orders placed after 11:59 AM PST on Wednesday, 11/25/2026, will not be available for shipment or pickup until Monday, 11/30/2026.

Customer service hours

Thursday, November 26
Our office is closed to celebrate Thanksgiving and customer service will be unavailable.

Friday, November 27
Customer Service will be available from 9am-3pm PST. Shipping is closed.

Saturday, November 28
Normal hours, 7am-3pm PST. Shipping is closed.

Christmas

Office closed December 24–25 · No outbound shipments

DEC 2026

Dec23

Order deadline

Wednesday, December 23

11:59 AM PST

For orders placed after this deadline:

Shipping resumes

Mon, Dec 28

2026

Earliest overnight arrival

Tue, Dec 29

2026

Earliest 2-day arrival

Wed, Dec 30

2026

Our shipping partners will not deliver any shipments on Christmas Day. No Local Clinic Deliveries or Client Pickups.

Customer service hours

Thursday, December 24
Our office is closed to celebrate Christmas Eve and customer service will be unavailable.

Friday, December 25
Our office is closed to celebrate Christmas and customer service will be unavailable.

New Year’s

Office closed December 31 – January 1 · No outbound shipments

2026 → 2027

Dec30

Order deadline

Wednesday, December 30

11:59 AM PST

For orders placed after this deadline:

Shipping resumes

Mon, Jan 4

2027

Earliest overnight arrival

Tue, Jan 5

2027

Earliest 2-day arrival

Wed, Jan 6

2027

No Deliveries will be made on New Year’s Day.

Customer service hours

Thursday, December 31
Our office is closed to celebrate New Year’s Eve and customer service will be unavailable.

Friday, January 1
Our office is closed to celebrate New Year’s Day and customer service will be unavailable.

Before the Nov 25 deadline: Thanksgiving delivery & pickup options

Available options to ship on each date below, until 11:59 AM PST.

Ship date Service / Arrival Conditions & pickups
Tue, Nov 24 OvernightWed, Nov 25 Overnight delivery and pick-ups
Tue, Nov 24 2-dayFri, Nov 27 2-day delivery, but no pick-ups (2-week tank required, check with your clinic for receiving)
Wed, Nov 25 OvernightFri, Nov 27 Overnight, but no pick-ups (2-week tank required, check with your clinic for receiving)
Wed, Nov 25 2-daySat, Nov 28 2-day delivery and pick-ups (2-week tank required, check with your clinic for receiving)
Wed, Nov 25 2-dayMon, Nov 30 2-day delivery and pick-ups (2-week tank required)
Mon, Nov 30 Overnight: Tue, Dec 12-day: Wed, Dec 2 Back to normal: overnight delivery and pick-ups; 2-day delivery and pick-ups

NO OPTIONS AVAILABLE ON FRIDAY, 11/27/2026! After 11:59 AM PST on Wed, 11/25/2026, no options available until Monday, 11/30/2026.

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Holiday delays & shipping refunds

During the Holiday Season, FedEx and UPS will not process any claims/refunds for late deliveries, including overnight shipments. No shipping refunds will issued for late deliveries from 11/24/26 to 01/05/26.

To help ensure your items arrive in time for your treatment plans, we recommend scheduling deliveries well in advance. Kindly note that overnight deliveries are more likely to experience delays during this busy time of year.

Here for every step

Let’s plan your delivery together.

Our Customer Service team can help you navigate holiday timing. Have your treatment date and your clinic’s receiving hours ready when you get in touch.

☏  206-588-1484Email our team →

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Allow at least 3 business days before treatmentMake sure to schedule your shipment to arrive at least 3 business days prior to your scheduled insemination or treatment.
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Schedule deliveries well in advanceOvernight deliveries are more likely to experience delays during this busy time of year.
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Check with your clinic for receivingSome Thanksgiving options require a 2-week tank.

A few helpful answers

Planning for the holidays

For timing specific to your order, contact Customer Service.

How far ahead of treatment should my delivery arrive?

Make sure to schedule your shipment to arrive at least 3 business days prior to your scheduled insemination or treatment.

What happens if I order after a holiday deadline?

All orders placed after 11:59 AM PST on Wednesday, 11/25/2026, will not be available for shipment or pickup until Monday, 11/30/2026. Orders placed after 11:59 AM PST on Wednesday, 12/23/2026, will not be shipped out until Monday, 12/28/2026. Orders placed after 11:59 AM PST on Wednesday, 12/30/2026, will not be shipped out until Monday, 01/04/2027.

Does overnight service guarantee holiday arrival?

During the Holiday Season, FedEx and UPS will not process any claims/refunds for late deliveries, including overnight shipments. Kindly note that overnight deliveries are more likely to experience delays during this busy time of year.

Can I pick up an order over Thanksgiving weekend?

Fri, 11/27/2026 – no pick-ups. Sat, 11/28/2026 – 2-day delivery and pick-ups (2-week tank required, check with your clinic for receiving) for orders shipped Wednesday, 11/25/2026, until 11:59 AM PST. All orders placed after 11:59 AM PST on Wednesday, 11/25/2026, will not be available for shipment or pickup until Monday, 11/30/2026.