It is important that your vials arrive on time. Help us ensure that happens by taking the following steps:
- Submit required forms/paperwork promptly, do not wait until the last minute. If we do not receive required paperwork then your shipment will be delayed.
- Select a delivery date two to three days before your insemination. We work closely with our shipment vendors to ensure timely delivery, but events beyond our control do occur that can delay delivery of packages by one or two business days. Because of this, it is prudent to schedule the delivery two to three days before they are needed.
- If you are working with a clinic, ask then when/where you should have the vials delivered. Some clinics require delivery specific facilities on certain days.
- Let us know immediately if you plans change and you need us to hold your vials for future date.